Case Study
Warby Parker, Inc. / Jand, Inc.
Digital Transformation and Retail Scale
Strategic Post-IPO Architecture and Infrastructure Leadership and Management across eCommerce and Retail Franchise Locations
Post-IPO infrastructure planning and development and architecture support for over 160 retail locations
Agile project development and management and SLA upkeeping across locations and development teams
THE STORY
The team provides key strategic advisory for eCommerce and retail franchise growth across infrastructure and architecture design to growth their post-IPO development needs across the global pandemic
Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as a primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada. On August 27, 2020, Warby Parker raised $245 million, valued at $3 billion. The $245 million was a combination of a Series F round and a Series G round. On September 29, 2021, the company went public on the New York Stock Exchange via a direct listing, opening at $54.05 a share.
THE GOALS
After its IPO debut, Warby Parker has an aggressive growth roadmap across operations, product, and technology. To ensure it could innovate within its history of technical debt, the team was engaged to lead the architecture and infrastructure design, implementation, and maintenance of its devops systems.
THE SOLUTION
- Executive placement of Infrastructure and Architecture Expert with a speciality in eCommerce
- Modern AWS-driven cloud computing frameworks and Kubernetes and Microservices- based architecture
- Full engineering stack across GoLang, Python, GraphQL, AWS for infrastructure Site Reliability Development and Implementation across EKS, ECS, CDK, RDS, and Dynamo
- Full scale production for cloud deployments and integrated CI/CD pipelines
THE RESULTS
- Sustainable architecture and infrastructure support
- Strategic ecommerce and over 160 retail location devops development for growth
- Dedicated Site Reliability Testing, Development, and Maintenance
- Full scale release engineer planning across SLO/SLI reporting, error budgeting and post-mortem analysis development, software automation and incident response development
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